Terms & Conditions

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This is an important section of the site explaining the terms and conditions you are agreeing to when you use and/or shop from the fizzyentertainment.com website.


When you create an account we may provide you with and/or ask you to use passwords or other means to allow you to access certain areas of the Website and/or to maintain your account security. It is your responsibility to maintain the confidentiality of your password and account information. Fizzy Entertainment shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. Should you become aware of or suspect any unauthorised use of your password or account, please contact us. If Fizzy Entertainment is suspicious of any fraudulent activity coming from your account, it can reserve the right to refuse you access to your account and can delete the account.

Please note that completion of the online checkout process does not constitute our acceptance of your offer to purchase products or services from us. We will notify you by email as soon as possible to acknowledge that we have received and are processing your order. Our acceptance of your order will take place only when we take payment from you and on commencement of the services that you ordered from us. Prior to commencement of the services, Fizzy Entertainment has the right to decline an order for any reason, including legal and regulatory reasons.

Unless otherwise specified, the materials on this website are directed solely at consumers who access this website from the United Kingdom. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and Wales and all parties submit to the non-exclusive jurisdiction of the English Courts.

Any contract will be communicated in English.

We have taken every care in the preparation of the content of this website, however we cannot guarantee uninterrupted and totally reliable access to this website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Fizzy Entertainment Ltd will accept no liability for any loss or damage arising as a result of problems with access.

Fizzy Entertainment Ltd shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

Certain (hypertext) links in this site may lead to other websites, which are not under the control of Fizzy Entertainment Ltd. When you activate any of these you will leave the fizzyentertainment.com website and Fizzy Entertainment Ltd has no control over and will accept no responsibility or liability for the material on any website which is not under the control of Fizzy Entertainment Ltd.

Your correspondence or participation in promotions, or business dealings with advertisers found on or through the website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, or as the result of the presence of such advertisers on this website.

These terms and conditions shall be governed by and construed in accordance with English law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Fizzy Entertainment Ltd reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this website.


All designs, text, graphics and their selection and arrangement on this website are the copyright of Fizzy Entertainment Ltd or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Fizzy Entertainment Ltd prior written consent is strictly prohibited.

Acceptance of orders

Working with industry-leading secure payment processors, we validate your order and the payment details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.

Your order is then subject to further validation checks we may choose to make. If your order passes our validation checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.

Promotional Terms and conditions

  • If you have a promotional code, you need to enter this into the box on the cart’ page. You can find this box towards the bottom of the page, just above the order summary. It says: ‘Enter discount code here’.
  • Some codes will require you to have made a purchase e.g. refer a friend.
  • Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address.
  • Only one promotional code can be used per transaction.
  • Offer cannot be used in conjunction with certain other offers.
  • Promotional codes offering a discount when you spend a certain amount can only apply to a single transaction
  • Please note that promotional codes also have an expiry date, after which they are not redeemable.
  • Promotional codes remain the property of Fizzy Entertainment, are non-transferable and may not be reproduced in any form.
  • We reserve the right to withdraw offers at any time.


  • All offers are subject to availability.
  • Availability while stocks last.
  • Fizzy Entertainment reserves the right to limit certain offers to 1 order per customer as defined by their email address and/or credit card address and/or delivery address.
  • Offers are non-transferable.
  • Fizzy Entertainment reserve the right to withdraw our offers without notice.
  • Promotional offers and events online may differ to those in our stores due to differences in the range of products available, the length of time the offer is available, and the operational costs involved. We are however committed to ensure our prices are fair and clear

Refer a Friend Promotion

  • For a limited promotional period, Fizzy Entertainment will provide site credits limited to certain uses for referrals of new Buyer users. The promotion is based on existing users of the website (“Referrers”) referring new Buyer customers (“Referees”) to book their first party.
  • This is subject to the following conditions:
  • The Referrer must be an existing customer of the Website.
  • Referees must be referred using the specific promotional links on https://fizzyentertainment.com/refer or via links in email or other promotional correspondence specific to this promotion.
  • Referees will receive site credit upon creation of a new account as a Buyer customer, which may only be applied to a Fizztopia party booking.
  • Any credits related to this promotion may expire at any time determined by the Company but will expire no later than 30 days after they have been created.
  • For the avoidance of doubt, the value of the site credit applies only in relation to the establishment of a new Fizztopia party booking, and where the Referee user has successfully applied for this promotion. The new party booking must commence after the Referee creates a new account on fizzyentertainment.com and be initiated using that new account.
  • Referrers will receive credit within 24 hours of the date when the relevant matching Referee user has completed their Fizztopia party booking.
  • This site credit may only be used for the purpose of booking a Fizztopia party.
  • Fizzy Entertainment reserves the right to review classifications of Referees as new Buyers for the purpose of this promotion, to ensure fair use of this promotion. To be eligible for this promotion, Referees must not have had any active account on fizzyentertainment.com from which a payment was made within the 6 months immediately prior to creating the new account.
  • Fizzy Entertainment may require that both parties fill in and complete their profiles and/or pass identity checks before payments are released.
  • This promotion may be withdrawn for a specific user, if significant reversals, fraud or chargebacks are observed, if Fizzy Entertainment believes that there is a risk of funds being subject to reversal or chargeback, in cases of disputes between Referee and Referrer, or for any other reason.
  • For any specific Referrer user, the maximum value of site credits available is GBP £500.
  • Fizzy Entertainment reserves the right to disallow use of this promotion in its sole and absolute discretion, with respect to fair use of this promotion, and to prevent any suspected fraud.
  • Fizzy Entertainment reserves the right to require submission of further information from any party applying to make use of this promotion, for investigating fraud and for risk management and related purposes.
  • Fizzy Entertainment reserves the right to cancel or amend this promotion at any time.
  • Fizzy Entertainment reserves the right to cancel the promotion in any region if it is deemed or becomes unlawful to offer the promotion to any resident of that region.
  • This promotion is only valid for Referrer and Referee users residing in the United Kingdom.
  • The total value of site credits available under this program will be capped from time to time and on that basis the promotion may be unavailable. The program cap is currently GBP £10,000.00.
  • In taking part in this promotion you agree and confirm:
    • Any site credit must be used for the intended audience and purpose.
    • Any site credit may not be duplicated, sold or transferred in any manner.
    • Any site credit may be disabled at any time for any reason whatsoever without liability to the Company.
    • Any site credit is not valid for cash withdrawal in any way.
    • Any site credit may expire prior to your use.